Referral Programs, Think it Through First – Dumb Marketing Move

This week’s dumbest marketing move goes to Netflix!

They’re a great company and have done some pretty good marketing, such as The Wizard of Oz anniversary where they allowed everyone to view the free stream of The Wizard of Oz on the day of the anniversary. But this one definitely takes the cake.
In the photo below, you can see that they are attempting to have a referral program. The only problem is you get nothing for referring your friends and family. Even if it’s a $1 off your subscription for a month. . .they literally give you nothing in return! Oh wait, there’s a circle that says “Thanks for sharing Netflix”.
So, I’m supposed to give out these handy FREE month’s subscriptions to my friends and family, which you can already get if you just go to their website?? What am I missing? From my understanding, you can’t even start a membership without having a free month. Sorry guys, you need to do better than that for me to want to share this. Three cheers for the dumbest marketing move!!
Lesson Learned: Don’t forget the “WIIFM” effect, “What’s in it for me?” Referral programs have a broader reach if you give a reward to loyal customers, who may eventually become brand advocates.
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“Outthink the Competition Rather Than Outspend Them”

Author: Leslie Wolff, CEO of Smart Marketing Group, speaks from experience as an entrepreneur, sales and marketing executive plus advisor and coach. Les has “walked the walk and talked the talk.” The knowledge that he imparts with passion has been learned in the toughest of schools, “Real Life!”, in the trenches, on top of the mountain and everywhere in between.

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1 Comment

Filed under Free Marketing Tips, Marketing Curmudgeon

One response to “Referral Programs, Think it Through First – Dumb Marketing Move

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