Tag Archives: small business

Top Tips for Small Businesses – From Radio Interview with Leanne Hogland-Smith

Leanne Hogland-Smith – Chicago 219-759-5601, entrepreneur small business for 15 years, uniting people and their talents with operations through management, increase-sales-coach.com

Consistent challenge in businesses today is a lack of processes and procedures. A lot of this comes about because there is no strategic plan, there are no goals written so what happens is that everyone is hitting different targets and the individual and business goals are missed.

A lot of communication is just refocusing the way they state things, getting rid of the words like need and should and start using “may I suggest this”. When you get rid of the emotionally judgmental words, it’s amazing at the reactions you get.

An employer now, if they have not hired smart, they end up with maybe one good employee for every four employees. Employers need to have consistent performance reviews. Employees then feel like they are part of the company’s success.

Top Tips for Small Businesses

  • Communication is consistent and everyone knows where the organization is going and what their goals are. Is everyone sharing the same goals? It is critical to have your goals communicated consistently throughout your company.
  • Values – What are your non-negotiable behaviors that you will demonstrate with your employees, vendors, strategic partners?
  • Find out what your real brand is – Talk to your customers, not a marketing company. The expectactions held by customers, it is a really definitive way to identify your brand. Ask them, “When you hear my name what expectations come to mind?” You will get a really good idea of your brand, but you also gain a competitive edge. When you have down-time, that is up-time to talk to your customers.
  • Marketing is about attracting attention and build relationships – Write copy and test it out. See if it gets some sort of emotional attention for your business.

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Smart Marketing for Small Business with Nancy Garberson – Archived Radio Show

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Smart Marketing for Small Business with Dr. Rose Kuhn – Archived Radio Show

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Smart Marketing with Guest Julie Holloway on Smart Marketing for Small Business Radio Show

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Marketing Fundamentals with Guest Leanne Hogland-Smith – On Demand Radio Show

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Four Things Most Small Business Owners Overlook

First, they don’t take the time to do the prep work.  Things like proper color selection for the companies theme.  Each color has its own psychology and you need to make sure that the colors you pick will give your customer base the right “feel” for your business. Also conducting surveys is part of the prep, so you know what your potential customers are reading, listening to and watching. This ensures your marketing/advertising expenditures are focused where your customers are involved.

Second is a consistent theme from event to event of your business.  It will only confuse your customers if they ready about a sale on product A in the newspaper, discounts on product B in your radio ads and factory discounts on product C on cable or TV. Keeping the message the same within all media’s ensures that your customers will have the proper information for whatever product or service you are featuring for that week or month.

Another is using all the pieces of information available to them on web sites.  Every web site should have a :30-:60 video about the company.  This ensures that people with different learning styles can benefit from your site. Also every web site that is used for promoting a business should have a news section with stories about the companies industry. Retail, Heating/AC, Restaurant or whatever the industry, should have an area with current stories updated daily or weekly. This keeps your customers in touch with the newest information about your industry and shows them you care to inform them.

Finally are the different networking availabilities in their market.  Service organizations, Chambers of Commerce, local group web sites, industry associations and many more allow small business owners a way to meet other local business people. This way they can make partnerships with some to assist each other in building their businesses. No one single business leader can effectively build a business alone.  These many opportunities allow small business owners an easy way to meet other owners and share experiences.

Article by Rick Polson – Making a Superstar Company
Website:  https://www.facebook.com/#!/MakingASuperstarCompany

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Smart Moves To Use If You Are “David Competing Against Goliath”

By Leslie R. Wolff, A Marketing Curmudgeon

You are in a ‘David versus Goliath’ situation when your competition is outspending you in the marketplace? If they have the staff, the money and distribution channels that can play havoc with your best marketing efforts it’s time to outthink, outsmart and outflank them … and it is possible.

“Commonsense in an uncommon degree is what the world calls wisdom.” – Samuel Taylor Coleridge

A fact of smart marketing is understanding the majority of actions to take are based on common sense. And common sense will tell you that there are ways to counteract the efforts of the bigger and more aggressive competitor.

There is no magic formula but there are some smart moves one can make to level the playing field, or in more than a few cases tilt it in your favor. BUT it requires an open mind, one accepting of change, and if you have that you are already ahead of most of your competitors. Continue reading

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